FAQs

Frequently asked Questions

To be able to shop in our shop, all you have to do is select the product, choose your size and color and click the "Add to Cart" button. You can continue your purchase under "continue shopping" or under "proceed to checkout" and proceed to checkout. When you have reached this point, all you need to do is fill in your details as indicated.

we are pleased to announce that we can now ship our products worldwide.

We manufacture most of our products individually for the customer after ordering. We process your order and dispatch it as quickly as possible (1-3 days). Delivery times differ from product to product (see shipping tab under product description).

As soon as we have processed, packaged and shipped your order, we will send you an email with the tracking number. So you can track your order and know when it will be delivered.

Information : Due to the current situation of Covid-19, there could be a delay of a few days (2-3 working days) in the delivery time. We ask for your understanding.

These are our current shipping rates

Europe:             3.95€

Usa:                  2.45€

Canada:            2.95€

Australia/Nz     3.45€

Worldwide        3.95€

FREE SHIPPING ON ALL ORDERS OVER 60€

*see shippinp tab under product description for more details.

All our items are produced in Europe and the USA, depending on the place of order, and enjoy a 100% guarantee for customer satisfaction. Every single item is checked for quality before shipping. 

You will usually see an orientation table with size information in the product description. If you are between sizes it is because the item is lycra or elastic and both sizes may fit you, only the smaller size fits you tighter and the larger size is less narrow.

If you still have doubts about your size, it is best to consult us via our social networks or the contact form. Our customer service will advise you in a personal way.

Please note that not all of our garments have to be the same size as another model. There are some items of clothing that the manufacturer claims are larger than others.

Please report this to us immediately after receiving the goods at  dabney.christine333@gmail.com . Include a photo of the damaged goods in your message, on which the defects are clearly visible, this is the only way we can guarantee a quick processing of your complaint. We will get in touch with you immediately and we are sure to find a solution.

Our 100% satisfaction guarantee ensures that every item you buy meets your high standards or you can  return it for a refund in accordance with our  cancellation policy . We strive to ensure that all of our products meet high standards for quality, comfort and expression. If for any reason you are not satisfied, please let us know and we will do our best to resolve the situation. We actually listen to your feedback. We know that not everyone has the same sensitivity when it comes to clothing, but we want your opinion to be taken into account when creating new items and designs. We won't always agree, but We'll always listen.

Before returning your item, write to us at dabney.christine333@gmail.com

Since we may not have answered all of your questions and concerns here, you can do so by email or directly through our live chat. We are happy to answer all your questions.

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